Intake & Sales Team Development
In the bustling landscape of law practice, the ongoing acquisition and retention of new clients is pivotal to a law firm’s success. At The Law Firm Management Academy, we recognize this essential business aspect and, in response, have created a bespoke service we call “Sales and Intake Team Development.”
Understanding that your reception and intake team are the de facto “Ambassadors of First Impressions,” we’re dedicated to providing them with the tools necessary to create an unparalleled client experience. Drawing inspiration from the platinum standard in customer service – The Ritz Carlton hotel chain – we aim to imbue your team with the same ethos.
